Employees are used to sharing in the cost of their employee benefits. What often goes unnoticed however are the value-added programs that are often available with today’s benefit plans. These programs can provide professional resources and expertise to help employees make the most of their coverage, while promoting productivity and wellness.
The programs described below are just a few of the value-added programs that may be available with employee benefit plans.
Understanding claims and billing can be challenging, but advocacy programs can help. Health care professionals, including registered nurses and benefits and claims specialists, help by providing support for employees when they have questions or concerns about their health coverage.
Advocacy programs may also include cost-saving services that employ claims and billing experts to negotiate claims and expenses after they occur.
When an office visit isn’t available – or necessary, phone-based telemedicine services provide 24-hour access to qualified physicians for help with non-emergency issues.
Telemedicine services may require a fee, but it will usually be less than the cost of an office visit—especially if the consultation avoids a trip to the ER. These services also provide greater access to health care for rural employees. Many providers also offer video conferencing options that can help doctors further diagnose issues and assist patients.
Nurse hotlines allow employees to speak with qualified registered nurses who can answer questions about symptoms, health conditions, and medications. They can also help determine if conditions can be treated at home or require immediate care at an ER or urgent care facility.
Employee Assistance Programs (EAPs)
EAPs can help employees address personal issues that may affect their performance in the workplace. This can include support for family issues, financial problems, substance abuse, depression, anxiety and more.
Wellness coaches can help employees create proactive weight loss, nutrition and exercise plans to achieve and maintain the best possible health.